Figuraid
Contact Sales
Retail & E-Commerce

Turn Browsers
Into Loyal
Customers.

Personalise every touchpoint — from cart abandonment SMS to loyalty reward push notifications — at the scale and speed modern e-commerce demands.

Cart Recovery Loyalty Programs Flash Sales Product Reviews

The Customer Interaction Funnel

Phase: Acquisition

Discovery & Opt-In

High-throughput short codes and QR-to-SMS triggers capture customer intent at the moment of discovery, building a 100% compliant mobile database seamlessly.

FIGURAID STORE
Welcome! Reply "YES" to subscribe to weekly flash sales.
Phase: Transaction

Frictionless Checkout

Recover up to 25% of abandoned carts with automated, personalized WhatsApp and SMS reminders that lead directly back to a pre-filled checkout.

ABANDONED CART
Forgot something? Click to resume checkout with a 10% discount: figu.aid/checkout
Phase: Fulfillment

Real-Time Clarity

Reduce 'Where is my order?' inquiries by 40% through zero-latency shipping alerts and interactive delivery tracking maps.

DELIVERED
Your package has been successfully delivered to the front porch.
Phase: Retention

Omnichannel Loyalty

Turn one-time shoppers into brand advocates with personalized reward updates, birthday flash-sales, and instant review collection.

VIP REWARDS
Happy Birthday! You earned double points today. Enjoy your exclusive offer in-app.
Performance Global aggregated data

34% Higher Conversion

Moving away from crowded email inboxes, our retail touchpoints leverage high-open-rate mobile channels to significantly outperform standard benchmarks across every e-commerce vertical.

190+
Countries Reached
<50ms
API Latency
DELIVERED Just now
Order #4492 delivery notification sent.
CART RECOVERY 2s ago
SMS trigger activated for +44 7911...
LOYALTY 5s ago
Balance update points pushed to Wallet API.
PROMO 12s ago
Flash sale broadcast completed (12k recipients).
DELIVERED Just now
Order #4492 delivery notification sent.
CART RECOVERY 2s ago
SMS trigger activated for +44 7911...

The Message They Can't Ignore.

Deliver personalized retail experiences that land directly in the palm of their hand—with open rates soaring above 98%.